IBM G40 Instrukcja Użytkownika

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ThinkPad
®
G40 Series
Service and Troubleshooting Guide
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ThinkPad®G40 SeriesService and Troubleshooting Guide򔻐򗗠򙳰

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viii ThinkPad®G40 Series Service and Troubleshooting Guide

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Chapter 1. Overview of your new ThinkPad computerYour ThinkPad at a glance ...2Features...3Specifications ...5Caring for your

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Your ThinkPad at a glanceFront viewRear viewYour ThinkPad at a glance2ThinkPad®G40 Series Service and Troubleshooting Guide

Strona 5 - Important Notice for Users

FeaturesProcessorv Intel®Pentium®4 Processorv Intel®Celeron®ProcessorMemoryv Built-in: 128 MB or 256 MB, depending on the modelv Maximum: 1024 MBStora

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Diskette driveTo get the best performance from your diskette drives, use high-qualitydiskettes (such as IBM diskettes) that meet or exceed the followi

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SpecificationsSizev Width: 329 mm (12.95 in.)v Depth: 282.5mm (11.2 in.)v Height: 37.1 mm – 50.9 mm (1.46 in. – 2.00 in.)Environmentv Maximum altitude

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Caring for your ThinkPad computerThough your computer is designed to function reliably in normal workenvironments, you need to use common sense in han

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v Use a quality carrying case that provides adequate cushion and protection.Do not pack your computer in a tightly packed suitcase or bag.Handle stora

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v Turn off your computer if you are replacing the hard disk drive.v If you exchange drives in your computer, reinstall the plastic bezel faces (ifsupp

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Chapter 2. Solving computer problemsDiagnosing problems ...10Troubleshooting ...11Error messages ...11Errors without messages ...

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Diagnosing problemsIf you have a problem with your computer, you can test it by usingPC-Doctor®for Windows®. To run PC-Doctor for Windows, do as follo

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TroubleshootingIf you do not find your problem here, refer to Access IBM, your on-board helpsystem. Open Access IBM by pressing the Access IBM button.

Strona 15 - Specifications

Message Solution01C9: More than oneEthernet devices arefound. Remove one ofthem. Press <Esc> tocontinue.Your ThinkPad computer has a built-in Et

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Message Solution0271: Date and time error Neither the date nor the time is set in the computer. Set the date and time,using the IBM BIOS Setup Utility

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Message Solution1810: Hard disk partitionlayout errorA problem in recognizing the layout of the partition on the hard disk hashalted the computer star

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Message SolutionEMM386 Not Installed —Unable to Set PageFrame Base Address.Edit C:\CONFIG.SYS and change a line fromdevice=C:\WINDOWS\EMM386.EXE RAMto

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Solution: Make sure that the memory card is installed correctly. If it is, butthe screen is still blank, and you hear five beeps, have the computer se

Strona 20 - Diagnosing problems

A power switch problemProblem: The system does not respond, and you cannot turn off the computer.Solution: Turn off the computer by pressing and holdi

Strona 21 - Error messages

Solution: If the processor reaches a temperature that is too high, the computerautomatically enters standby mode to allow the computer to cool and top

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reset the computer. If you have not saved your data, it may be lost. To resetthe computer, press and hold the power button for 4 seconds or more. If t

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ThinkPad®G40 SeriesService and Troubleshooting Guide򔻐򗗠򙳰

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4. Click the Create hibernation file button.5. Click the Create Now button.6. Perform restart.7. Start the ThinkPad Configuration program.8. Click Pow

Strona 25 - Errors without messages

Solution: Make sure that:v The display device driver is installed correctly.v The display resolution and color depth are correctly set.v The monitor t

Strona 26 - A password problem

5. Click the Adapter tab.6. Make sure “Intel®82852/82855 GM/GME Graphics Controller –0” isshown in the window.7. Click the Monitor tab.8. Make sure th

Strona 27 - Keyboard problems

Battery problemsProblem: The battery cannot be fully charged by the power-off method in thestandard charge time for your computer.Solution: The batter

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v You are carrying the hard disk drive.v You are carrying your computer.This is a normal characteristic of a hard disk drive and is not a defect.Probl

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A window such as this will appear:3. After the Access IBM Predesktop Area opens to the Utilities page, you canselect from the following icons:v Start

Strona 30 - Computer screen problems

to start the operating system from a CD drive rather than the hard disk. Youspecify those kinds of changes on this page.Preferences presents various o

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Other problemsProblem: The computer locks or does not accept any input.Solution: Your computer might lock when it enters standby mode during acommunic

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Solution: Be sure that the disk meets the standard for your country. Usually, adisk that meets the local standards is marked with a CD logo (as shownb

Strona 33 - Hard disk drive problems

Starting BIOS Setup UtilityYour computer provides a program, called IBM BIOS Setup Utility, thatenables you to select various setup parameters.v Confi

Strona 34 - Startup problems

NoteBefore using this information and the product it supports, be sure to read the general information underAppendix A, “Important safety instructions

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5. Change the items you wish to change. To change the value of an item, usethe F5 or F6 key. If the item has a submenu, you can display it by pressing

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Recovering pre-installed softwareIf your hard disk drive data is damaged or accidentally erased, you canrestore the software that was shipped with you

Strona 37 - Other problems

Replacing the hard disk driveYou can replace a damaged hard disk drive yourself.Note: Replace the hard disk drive only if you have it repaired. The co

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5. Open the computer display; then stand the computer on its side andremove the hard disk drive by pulling the cover away from thecomputer.6. Do not r

Strona 39 - Starting BIOS Setup Utility

8. Insert the hard disk drive and its cover into the hard disk drive bay; thenfirmly install them.9. Turn the computer over so that its bottom side is

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Replacing the battery1. Turn off the computer, or enter hibernation mode. Then disconnect the acadapter and all cables from the computer.Note: If you

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4. Align the side of a fully charged spare battery with the side of the batteryspace in the computer 1; then gently push the battery into the space

Strona 42 - Replacing the hard disk drive

Chapter 3. Getting help and service from IBMGetting help and service ...38Getting help on the Web ...38Calling IBM ...38Getting hel

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Getting help and serviceIf you need help, service, technical assistance, or just want more informationabout IBM products, you will find a wide variety

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v Engineering change management - Occasionally, there might be changesthat are required after a product has been sold. IBM or your reseller, ifauthori

Strona 45 - Replacing the battery

Important Notice for UsersImportant Regulatory Notice for UsersThe ThinkPad G40 computer complies with the radio frequency and safetystandards of any

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Country or region Language Telephone NumberAustria German 01-24592-5901Bolivia Spanish 0800-0189Belgium DutchFrench02-210 982002-210 9800Brazil Portug

Strona 47 - Calling IBM ...38

Country or region Language Telephone NumberSwitzerland German/French/Italian0583-33-09-00Taiwan Mandarin 886-2-2725-9799UnitedKingdomEnglish 0-1475-55

Strona 48 - Calling IBM

Getting help and service42ThinkPad®G40 Series Service and Troubleshooting Guide

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Appendix A. Important safety instructionsDANGERElectric current from power, telephone, and communication cables is hazardous. Toavoid shock hazard, co

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DANGERReduce the risk of fire and electric shock by always following basic safetyprecautions, including the following:v Do not use your computer in or

Strona 51 - Getting help around the world

DANGER Main battery safety noticeDANGER Backup battery safety noticeAppendix A. Important safety instructions 45

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DANGERFollow the instruction below when installing or reconfiguring the Mini PCI option.To avoid shock hazard, disconnect all the cables and the ac ad

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Use caution when installing or modifying telephone lines.Avoid using a telephone (other than a cordless type) during an electricalstorm. There may be

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DANGEREmits visible and invisible laser radiation when open. Avoid direct eye exposure.Do not stare into the beam or view it directly with optical ins

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Appendix B. Wireless related informationWireless InteroperabilityWireless LAN Mini-PCI Adapter is designed to be interoperable with anywireless LAN pr

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iv ThinkPad®G40 Series Service and Troubleshooting Guide

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50 ThinkPad®G40 Series Service and Troubleshooting Guide

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Appendix C. Warranty informationThis appendix contains warranty information for your ThinkPad, warrantyperiod, warranty service and support, and the I

Strona 59 - Wireless Interoperability

v Problem determination - Trained personnel are available to assist you withdetermining if you have a hardware problem and deciding what action isnece

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To find the telephone number for the HelpCenter nearest you, see “Telephonenumbers” in Chapter 3, “Getting help and service from IBM”, on page 37IBM S

Strona 61 - Warranty service and support

YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHERRIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION

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features, conversions, or upgrades involve the removal of parts and theirreturn to IBM. A part that replaces a removed part will assume the warrantyse

Strona 63 - Part 1 - General Terms

This limit also applies to IBM’s suppliers and your reseller. It is the maximumfor which IBM, its suppliers, and your reseller are collectively respon

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Governing Law: The following replaces “laws of the country in which you acquiredthe Machine” in the first sentence:laws of the State of New York.ASIA

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The two arbitrators appointed by the parties shall appoint a third arbitratorbefore proceeding upon the reference. The third arbitrator shall act asch

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cannot be excluded or limited. The Consumer Guarantees Act 1993 will notapply in respect of any goods which IBM provides, if you require the goodsfor

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Finding information with Access IBMThe blue Access IBM button can help you in many situations when yourcomputer is working normally; and even when it

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those countries from either (1) an IBM reseller approved to perform warrantyservice or (2) from IBM. If you purchase an IBM Personal Computer Machinei

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THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:AUSTRIA AND GERMANYThe IBM Warranty for Machines: The following replaces the first sentence of thef

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In such instances, regardless of the basis on which you are entitled to claimdamages from IBM, IBM is liable for no more than: (items 1 and 2 unchange

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Limitation of Liability: The following is added to this Section:IBM’s entire liability to you for actual damages arising in all situationsinvolving no

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64 ThinkPad®G40 Series Service and Troubleshooting Guide

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Appendix D. NoticesThis publication was developed for products and services offered in theU.S.A.IBM may not offer the products, services, or features

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References to Web site addressesAny references in this publication to non-IBM Web sites are provided forconvenience only and do not in any manner serv

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International Business Machines CorporationNew Orchard RoadArmonk, NY 10504Telephone 1-919-543-2193Industry Canada Class B Emission Compliance Stateme

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Product notice requirementsThe following notice applies to machines equipped with both a DVD and aTV-out function:This product incorporates copyright

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If you use a ThinkPad computer at home and need to dispose of a lithiumbattery, you must comply with local ordinances and regulations.Handling a disus

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IBM that explains what each part of Access IBM holds to help you.Some of the topics in your help system contain brief video clips that showyou how to

Strona 79 - Trademarks

70 ThinkPad®G40 Series Service and Troubleshooting Guide

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Appendix D. Notices 71

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To obtain your Notes and/or SmartSuite CD:To order, call 800-690-3899 (U.S. orCanada). Note: Only one CD per license.Please allow 10 to 15 working day

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Appendix D. Notices 73

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Pour obtenir le(s) CD Notes et/ouSmartSuite :Pour commander, composez le 800-690-3899 (Etats-Unis ou Canada). Remarque : Un seul CD par licence.Compt

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Lotus SmartSuite Millennium Edition - License/CDSmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Per

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• and SmartCenter Internet information managerLotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work l

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Conditions of UseIf you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite97, this document entitles you to

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IBM Introductory SupportLimited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no chargefor 30 days from d

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Appendix D. Notices 79

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ContentsImportant Notice for Users...iiiImportant Regulatory Notice for Users . . . iiiInformation about hard disk capacity...iiiFinding informat

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80 ThinkPad®G40 Series Service and Troubleshooting Guide

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82 ThinkPad®G40 Series Service and Troubleshooting Guide

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IndexAAccess IBM vBbatteryproblems 23BIOS Setup 29Ccarrying the computer 6cleaning the computer 8computer display problems 20configurationsetup 29Eele

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84 ThinkPad®G40 Series Service and Troubleshooting Guide

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򔻐򗗠򙳰Part Number: 92P1534(1P) P/N: 92P1534

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