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Strona 1 - Service and Maintenance Guide

2210 Nways Multiprotocol RouterService and Maintenance GuideSY27-0345-06

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Figure 0-1. IBM 2210 Nways Multiprotocol Router Library Overviewviii 2210 Service and Maintenance

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Supported bit rates (in bps) are:  1200  2400  4800  9600  19 200  38 400| The terminal speed must match the serial port speed.Table A

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| The terminal speed must match the serial port speed.You now need to set up additional attributes for the 3161. To set up the additionalattributes

Strona 5 - Contents

| EasyStart mode automatically downloads the configuration of the router from a| BOOTP server. During the process, the router displays the EasySta

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Appendix B. Service KitThis appendix identifies by part number the items contained in the service kit forthe IBM 2210. The service kit, PN 04H8169

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B-2 2210 Service and Maintenance

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Appendix C. Parts ListingThis parts listing contains reference drawings and a corresponding index for all field replaceable parts.The index provid

Strona 9 - About This Manual

Assembly 1: Final Assembly – 12x Models122212223242431819172011161515B15AAMF0P0017856910121314C-2 2210 Service and Maintenance

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Asm– Part Index Number Units Description 1–1 NP Final Assembly –1 NP  Cover, Top–2 4H7060 1  Cable, LED Panel–3 4H8201 1  LED Panel, Models

Strona 11 - Library Description

Assembly 1: (continued) 122212223242431819172011161515B15AAMF0P0017856910121314C-4 2210 Service and Maintenance

Strona 12 -

Asm– Part Index Number Units Description 1–1 NP Final Assembly –20 74G0039 1  Insulator–21 4H8199 1  Power Supply Asm–22 1624743 6  Screw, H

Strona 13 - Library Ordering Information

Library DescriptionIntroduction and PlanningGA27-4068IBM 2210 Nways Multiprotocol Router Introduction and PlanningGuideThis book is shipped with t

Strona 14 - Summary of Changes

Assembly 2: Final Assembly, — 14T Model192620182345276B79101112131421156A16171822232524C-6 2210 Service and Maintenance

Strona 15 - Models of the IBM 2210

Asm– Part Index Number Units Description 2–2 NP Final Assembly –1 NP  Cover, Top–2 13H8412 1  Cable, LED Panel–3 1624743 4  Screw, Hex,M3 X

Strona 16 - Figure 1-7. Model 24T

Assembly 3: Final Assembly — 24x Models1920182345296B7101112131421156A161718922232425262728C-8 2210 Service and Maintenance

Strona 17 - Figure 1-9. Model 24M

Asm– Part Index Number Units Description 3–3 NP Final Assembly –1 NP  Cover, Top–2 13H8412 1  Cable, LED Panel–3 1624743 4  Screw, Hex, M3 X

Strona 18 - Indicators on the IBM 2210

Assembly 4: Final Assembly — Adapter Enablement Feature109821251167431C-10 2210 Service and Maintenance

Strona 19 - Inside Views

Asm– Part Index Number Units Description 4–4 NP Final Assembly–1 13H8807 1  Power Supply Insulator–2 55H7477 1  DC Power Supply Cable–3 16247

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Assembly 5: Cable Assemblies Asm– Part Index Number Units Description5–3 60G3902 1 Cable, V.35 Feature–4 60G3903 1 Cable, V.35 (DTE) Feature–5

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Appendix C. Parts ListingC-13

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Assembly 6: Final Assembly, IBM 2210, Models 1Sx and 1UxService100-240VAC 100.25-0.15A 50/60HzWAN EthernetISDN-BRIC-14 2210 Service and Maintenanc

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Asm– Part Index Number Units Description 6–6 1 Final Assembly –1 85H7990  Model 1U4 –2 85H7791  Model 1U8 –3 85H7792  Model 1S4 –4 85H7793 

Strona 24 - MAP 0100: Start

| vation, WAN restoral, WAN reroute, DIALs, and Network Address| Translation (NAT).x 2210 Service and Maintenance

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C-16 2210 Service and Maintenance

Strona 26 - Table 2-2. System LED States

Appendix D. NoticesReferences in this publication to IBM products, programs, or services do not implythat IBM intends to make these available in a

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accordance with the instruction manual, may cause harmful interference to radiocommunications. Operation of this equipment in a residential area i

Strona 28 - MAP 0120 (continued)

Industry Canada Class B Emission Compliance Statement| This Class B digital apparatus complies with Canadian ICES-003.Avis de conformité aux normes

Strona 29 - 023 (continued)

Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom9.Nov.92 das EG-Konformitätszeichen zu führen. Der Außteller derKonformit

Strona 30 - MAP 0130: No LEDs Are On

If trouble is experienced with this equipment, for repair or warranty information, inthe United States, call IBM at 1-800-IBM-SERV. In Canada, call

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conformité de son équipement aux conditions susmentionnées n’est pas uneprévention contre la dégradation du service dans certaines situations.Tout

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Gevaar:Er bevindt zich gevaarlijke spanning binnenin deze machine, wanneer ze isingeschakeld. Telkens als u onderhoud uitvoert op deze eenheid, me

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Vorsicht:Bei eingeschaltetem Gerät liegen im Innern gefährliche Spannungen an.Sicherstellen, daß bei Arbeiten an der geöffneten Maschine der Netz

Strona 34 - MAP 0150 (continued)

Vaara:Virran ollessa kytkettynä koneen sisällä on vaarallisia jännitteitä. Muista ainairrottaa verkkojohto, jos huollat konetta sen suojakannen ol

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ConfigurationOnline help The help panels for the Configuration Program assist the user inunderstanding the program functions, panels, configuration

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Perigo: Antes de começar a instalar este produto, leia as informações desegurança contidas em Cuidado: Informações Sobre Segurança—Leia IstoPrimei

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Danger:Tension dangereuse à l'intérieur de la machine lorsque celle-ci est sous tension.Avant toute intervention à l'intérieur, débranch

Strona 38 - MAP 0180 (continued)

D-12 2210 Service and Maintenance

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UL NoticesNever install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations.Never touch uninsulated telepho

Strona 40 - MAP 0190 (continued)

D-14 2210 Service and Maintenance

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GlossaryThis glossary includes terms and definitions from: The IBM Dictionary of Computing (New York;McGraw-Hill, Inc., 1994). The American Nati

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Bbaud. (1) A unit of signaling speed equal to thenumber of discrete conditions or signal events persecond; for example, one baud equals one-half

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dump. (1) Data that has been dumped. (T) (2) Tocopy the contents of all or part of virtual storage for thepurpose of collecting error information.

Strona 44 - MAP 0200 (continued)

Internet Protocol (IP). (1) A protocol that routes datathrough a network or interconnected networks. IP actsas an interface between the higher lo

Strona 45 - MAP 0210: Verify Operation

MTU. Maximum transmission unit.NNetBIOS. Network Basic Input/Output System. Anoperating system interface for application programsused on IBM pers

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Obtaining Softcopy InformationSoftcopy BookManager READ library information is available for many of the 2210publications in the IBM Networking Sy

Strona 47 - Chapter 3. Diagnostics

ence model network layer. Contrast with bridge andgateway.SSDLC. Synchronous Data Link Control.Simple Network Management Protocol (SNMP).(1) An I

Strona 48 - Operational Diagnostics

Transmission Control Protocol/Internet Protocol(TCP/IP). (1) A set of protocols that allow cooperatingcomputers to share resources across a hetero

Strona 49 - Diagnosing Software Problems

X-8 2210 Service and Maintenance

Strona 50 - Display Diagnostic Log

IndexNumerics4-port Dial Access Modem Card 4-42, 4-43Aaccessing the IBM 2210local access A-3ASCII terminal, attaching A-1ASCII terminal, connectio

Strona 51 - Electrical

models of the IBM 2210 1-1Ooperational diagnostics 3-2optional adapter, removing 4-38PPOST (power-on self-test) 3-1power supply, removing and repl

Strona 52 - Removing the Cover

Tell Us What You Think!2210 Nways Multiprotocol RouterService and Maintenance GuidePublication No. SY27-0345-06We hope you find this publication usef

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Cut or FoldAlong LineCut or FoldAlong LineTell Us What You Think!SY27-0345-06IBMFold and Tape Please do not staple Fold and TapeNO POSTAGENECESSARYIF

Strona 55 - System Board

IBMPart Number: 30L6566Printed in U.S.A.3ðL6566SY27-ð345-ð6

Strona 56 - Figure 4-7. ISDN System Board

Chapter 1. Models, Indicators, and FRUsUse the illustrations in this chapter for reference when: Diagnosing problems with the IBM 2210 Repairing

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Token-RingServicePortWANs UTP STP ISDN-BRIFigure 1-4. Model 127ServicePortWANs 10 BASE-TEthernetAUI ISDN-BRIFigure 1-5. Model 128SecondaryServic

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SecondaryService PortWANs WANsEthernet10 BASE-T AUIEthernet10 Base-T AUIModule SlotPrimary Service PortFigure 1-8. Model 24EFigure 1-9. Mod

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Figure 1-11. Model 24M with the 4-port Dial Access Modem Card InstalledIndicators on the IBM 2210The IBM 2210 has green and amber light-emitting d

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Reset ButtonThe reset button, shown in Figure 1-14, works in this fashion: If you press it, you will reload the operational code. If you press i

Strona 62 - Figure 4-15. Ethernet Port

FRUs in the IBM 2210 x4x ModelsPower SupplyFanModem or SevicePort CardLED PanelFlash SIMMDRAMSIMMSystem BoardFigure 1-16. View without Cover (24x

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Cables in the IBM 2210 x4x ModelsFan CableLED Panel CablePower Supply CableReset CableAC Power GroundAC Power CableFigure 1-18. View of Cable Conne

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1-8 2210 Service and Maintenance

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Chapter 2. Problem DeterminationUse the maintenance analysis procedures (MAPs) in this chapter when the IBM2210 is not operating normally.Before u

Strona 66 - SIMM will fall forward

MAP 0100: Start001– Gather problem determination information from the customer.– Find the symptom in Table 2-1 and take the appropriate action.Ta

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MAP 0110: Communication Problem001– Make sure that: The fan is clear of any obstructions. The room temperature is within limits (5° to 41°C [50°

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MAP 0120: LEDs Indicate a FaultDiagnose a problem reported by the LEDs in the following sequence:1. Use Table 2-2 to diagnose the error conditions

Strona 69 - Power Supply

006– Go to Step 012.007Run an external wrap test on the port. For assistance, go to “OperationalDiagnostics” on page 3-2.Is the port amber LED blin

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MAP 0120 (continued) 014 (continued)Was a wrap plug installed on this port before you ran Extended POST?Yes No015Repeat the Extended POST using a

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023 (continued)Find the fault condition exhibited by this IBM 2210 in Table 2-2 on page 2-4.Perform the action indicated. Then, go to “MAP 0210: Ve

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IBM2210 Nways Multiprotocol RouterService and Maintenance GuideSY27-0345-06

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MAP 0130: No LEDs Are On001Are the LEDs on the opposite side of the unit on?Yes No002Go to Step 008.003Are the LEDs on the port side on?Yes No00

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009 (continued)Did you find a problem?Yes No010Replace the power supply. Then, go to “MAP 0210: Verify Operation”on page 2-23.011Correct the probl

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MAP 0140: One LED is Not Working001– Stop the IBM 2210 by unplugging the power cord from the power outlet.– Plug the IBM 2210 power cord back into

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MAP 0150: Intermittent Problem Isolation001– Make sure that: All cables are attached correctly. The room temperature is not outside the limits [5

Strona 77 - Removing the Fan

MAP 0150 (continued) 009 (continued)Replace the fan. Then, go to “MAP 0210: Verify Operation” on page 2-23.010Run the System Extended Diagnostics.

Strona 78 - Replacing the Fan

MAP 0160: Service Port on 12x Model Is Not Working001Run the Extended POST using a wrap plug in the service port. For assistance, goto Chapter 3, “

Strona 79 - LED Panel

MAP 0170: Primary Service Port on 14T or 24x Model Is Not Working001Run the Extended POST using a wrap plug in the service port. For assistance, g

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MAP 0180: Second Service Port Is Not Working001Is the service port green LED on?Yes No002Check the connection to the system board.Is the service p

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MAP 0180 (continued) 010 (continued)Is the service port amber LED blinking?Yes No011Is the service port amber LED on?Yes No012Make sure the servi

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MAP 0190: Service Terminal Display UnreadableSymptom Explanation Conditions That Could Cause This SymptomWhile you are diagnosing aproblem, a termi

Strona 83 - Assembling the Riser Card

Note Before using this information and the product it supports, be sure to read the general information underAppendix D, “Notices” on page D-1 a

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MAP 0190 (continued) 006 (continued)– Press Ctrl-c at the service terminal.The 2210 autobauds to the terminal speed. The > prompt should be disp

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012 (continued)– Set the terminal to the configured console baud rate displayed.– Press the service terminal break key sequence and press Enter.Thi

Strona 86 - Installing Optional Adapters

MAP 0190 (continued) 018 (continued)Is the RS 232 cable between the terminal and the IBM 2210 grounded cor-rectly and shielded?Yes No019Ground or

Strona 87 - IBM 2210 Nways Multiprotocol

MAP 0200: Optional Adapter or Dial Access Adapter Is Not WorkingNote: See Figure 1-10 on page 1-3 or Figure 1-11 on page 1-4 for position ofadapte

Strona 88 - Removing the Optional Adapter

MAP 0200 (continued) 009 (continued)Is this the Dial Access Adapter?Yes No010Replace the adapter, then go to “MAP 0210: Verify Operation” onpage

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MAP 0210: Verify Operation001Reinstall the covers of the IBM 2210.Is an ASCII terminal attached to the IBM 2210?Yes No002Run the Extended POST. F

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2-24 2210 Service and Maintenance

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Chapter 3. DiagnosticsThe IBM 2210 diagnostic programs test the system hardware and detect hardwareproblems. The diagnostic routines include three

Strona 92 - Access Modem Card Feature

4 If the Extended POST has completed successfully: The green LEDs for the system (OK) and for any port with wrap plugswill be on. The port amber

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3 The greater-than sign (>) will appear on the display.4 Type diag and press Enter.5 The Diagnostic Main Menu will appear after the System Diagn

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ContentsAbout This Manual ... viiWho Should Read This Manual ... viiLibrary Description

Strona 95 - Terminal

Possible symptoms of a software problem: A component stops operating and hardware diagnostics do not identify a hard-ware problem  System stall

Strona 96 - Modem Support

Chapter 4. Removal and Replacement ProceduresNote: Before installing the IBM 2210, be sure to read “Electronic EmissionNotices” on page D-1.This c

Strona 97 - Modem Settings

DANGERAn electrical outlet that is not correctly wired could place hazardousvoltage on metal parts of the IBM 2210 or the devices that attach toth

Strona 98 - 0.4-0.2A 50/60H

2 If the IBM 2210 is installed in a rack, remove the screws attaching the IBM2210 to the rack.3 Remove the two screws that attach the mounting brac

Strona 99

Reinstalling the Cover1 Position the IBM 2210 so that the port side is facing you. From this position,elevate the rear portion of the cover and sl

Strona 100 - IBM 3161 Setup Attributes

System BoardRefer to “Handling Static-Sensitive Devices” on page 4-2 before removing orinstalling a system board.Removing the System Board for 12x

Strona 101 - Configuration Methods

Figure 4-6. Non-ISDN System Board (12x Models)Figure 4-7. ISDN System Board5 Using a nut driver, remove the hex screws from the service port and f

Strona 102 - Configuration Program User’s

Figure 4-8. Ethernet Port (12x Models)7 With a screwdriver, remove the remaining slotted screws that attach the WANports to the front panel.8 You w

Strona 103 - Appendix B. Service Kit

Figure 4-10. ISDN System Board (12x Models)4 Using a nut driver, replace the hex screws in the service port and in thetoken-ring port, if present

Strona 104

8 Attach the fan cable by pressing firmly down until it clicks into place.9 Position the power supply cable connector so that the side of the conne

Strona 105 - Appendix C. Parts Listing

UL Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13Trademarks . . . . . . . . . . . . . . . . . . . .

Strona 106

Fan CableLED Panel CablePower Supply CableReset CableAC Power GroundAC Power CableFigure 4-13. Cables Attached to the System Board - 24x Models1 R

Strona 107

Figure 4-14. Retainer Screws on 14T and 24X Models9 Using a nut driver, remove the hex screws from the service port and from thetoken-ring ports, i

Strona 108 - Assembly 1: (continued)

Figure 4-15. Ethernet Port11 Using a screwdriver, remove the remaining slotted screws that attach theWAN ports to the front panel.12 You will tra

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Figure 4-16. System Board Retainer Screws (14T and 24x Models)4 Using a nut driver, replace the hex screws in the service port and in thetoken-ring

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Fan CableLED Panel CablePower Supply CableReset CableAC Power GroundAC Power CableFigure 4-17. Attach Cables to the System Board - 14T ModelsFan C

Strona 111

10 Attach the fan cable by pressing firmly down until it clicks into place.11 Position the power supply cable connector so that the side of the con

Strona 112

1 Push back the retaining tabs located at each end of the SIMM socket. TheSIMM will fall forward.2 Remove the SIMM by gently pulling it toward you

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Removing the Flash and DRAM SIMMs in Model 14T and 24xFigure 4-21. Removing the Flash SIMM (14T and 24x Models)1 Remove the cover from the IBM 2210

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Installing the Flash and DRAM SIMMs in Models 14T and 24x| Note: When using 32 MB of memory with a 14T or 24x model you must be at| revision lev

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Power SupplyRemoving the Power Supply for 12x ModelsFigure 4-23. Connections to the Power Supply (12x Models)1 Remove the connector to the system

Strona 116 - Assembly 5: Cable Assemblies

Figures0-1. IBM 2210 Nways Multiprotocol Router Library Overview ... viii1-1. Models 1Sx and 1Ux ... 1-11-2. Model

Strona 117 - Appendix C. Parts Listing

Figure 4-24. Removing the Screws from the Power Supply (12x Models)4 Remove the four corner hex screws from the power supply.5 Lift the power supp

Strona 118 - ISDN-BRI

Replacing the Power Supply for 12x ModelsFigure 4-25. Replacing the Corner Screws (12x Models)1 Place the power supply on top of the insulator, bei

Strona 119

Figure 4-26. Connections to the Power Supply (12x Models)2 Replace the spade lug terminal ground (A).3 Replace the connector to the ac power sourc

Strona 120

Figure 4-27. Removing the Screws from the Power Supply (14T and 24x Models)2 Remove the connector to the system board by pulling out the retaining

Strona 121 - Appendix D. Notices

Fan CableLED Panel CablePower Supply CableReset CableAC Power GroundAC Power CableFigure 4-28. Connections to the Power Supply (14T and 24x Models

Strona 122

Replacing the Power Supply for 14T and 24x Models1 Place the power supply on top of the insulator, being sure the regulator pro-tection tab is perp

Strona 123 - Notices for All Models

Figure 4-30. Replacing the Power Supply Cover4 Replace the power supply cover over the power supply by sliding the coverforward until the leading

Strona 124 - Telecommunication Notices

Also make sure that the connectors feed through the space between the sideand rear of the cover and the connectors without the jumpers are connecte

Strona 125 - Industry Canada Information

1 Remove the connector to the system board by rocking it from front to back asyou pull up.2 Remove the screws from the mounting bracket that encas

Strona 126 - Safety Notices

LED PanelRemoving the LED Panel for 12x ModelsFigure 4-33. Removing the LED Panel (12x Models)1 To remove the LED panel cable, use a screwdriver o

Strona 127 - Pericolo:

4-32. Replacing the Fan ... 4-284-33. Removing the LED Panel (12x Models) ... 4-294-34. Replacing the LED

Strona 128 - Peligro:

Replacing the LED Panel for 12X ModelsFigure 4-34. Replacing the LED Panel (12x Models)1 Slide the LED panel into place, making sure the LED bulbs

Strona 129 - Varning — livsfara:

Removing the LED Panel for 14T and 24x ModelsFigure 4-35. Removing the LED Panel (14T and 24x Models)1 To remove the LED panel cable, use a screwdr

Strona 130

Replacing the LED Panel for 14T and 24X ModelsFigure 4-36. Replacing the LED Panel (14T and 24x Models)1 Slide the LED panel into place, making su

Strona 131

| to delete any virtual interfaces, for example, dial circuits, associated with the| adapter prior to removing the adapter. The talk 6 delete inter

Strona 132

Figure 4-37. Assembling the Riser Card1 Attach the riser card Assembly with the supplied screw to the riser brace asshown in Figure 4-37.2 Attach

Strona 133 - Trademarks

Installing the Adapter Enablement FeatureFigure 4-38. Installing the Adapter Enablement Feature1 Carefully place the assembly in position and plug

Strona 134

3 Fasten the front of the assembly to the front frame using the supplied screws.4 Insert an optional adapter into the module slot to ensure the ad

Strona 135 - Glossary

Figure 4-39. Installing the Optional Adapter (Actual adapter may appear different)1 Unplug the power cord.2 Remove the blank faceplate by loosening

Strona 136

9 Verify that the IBM 2210 is functioning correctly by using “MAP 0210: VerifyOperation” on page 2-23.Removing the Optional AdapterFigure 4-40. Re

Strona 137 - Network Services (XNS)

Installing a Second Service Port in Models 14T and 24xRefer to “Handling Static-Sensitive Devices” on page 4-2 before removing orinstalling a secon

Strona 138

About This ManualThis manual provides service information for the IBM 2210 Nways MultiprotocolRouter (hereafter referred to as the IBM 2210).Who Sh

Strona 139 - Glossary X-5

8 Verify that the IBM 2210 is functioning correctly by using “MAP 0210: VerifyOperation” on page 2-23.Removing the EIA 232 Service Port Feature in

Strona 140

5 Attach the 14.4 Kbps Modem Port Feature to the system board by insertingthe alignment post through the top of the modem and screwing in the post.

Strona 141 - Glossary X-7

Upgrading the 4-Port Dial Access Adapter Using the 4-Port DialAccess Modem Card FeatureNote: This procedure assumes that you have a 4-port Dial A

Strona 142

10. Store the antistatic bag in a safe place. You will need this if you remove theadapter from the IBM 2210.Removing the 4-Port Dial Access Modem C

Strona 143

4-44 2210 Service and Maintenance

Strona 144

Appendix A. Access Methods and Attaching an ASCIITerminalTo run the menu-driven diagnostics, you must attach an ASCII terminal to the| service port

Strona 145 - Tell Us What You Think!

|Figure A-2. Remote Connection to 14.4 Kbps Modem Port Feature (14T and 24x Models)|Figure A-3. Remote Terminal Connection to the Primary or Secon

Strona 146 - BUSINESS REPLY MAIL

|  Hardware (RTS/CTS) flow control|  Modem DTE speed fixed to match 2210 service port speed (9600 recom-| mended).| Consult your modem documentat

Strona 147

100-240VAC100.4-0.2A 50/60Hz|Figure A-4. Attaching an ASCII Terminal to the Service Port| When locally attaching a terminal to the IBM 2210 servic

Strona 148 - SY27-ð345-ð6

 300 bps–38.4 Kbps bit rate|  The terminal speed must match the serial port speed.The following terminals are also supported: IBM 3101 Display T

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