Ibm SYSTEM STORAGE DS5000 Instrukcja Użytkownika Pobierz pdf (Strona 28)

Digital Media Storage Solution Installation Guide 28

***Changes to the adapters NVRAM settings must be changed on each channel of the HBA followed by the

commit button and a restart***

Useful OS X Applications

TextEdit – Text editor

Can be found in: /Applications/TextEdit

Disk Utility – OS X disk repair / formatting tool

Can be found in: /Applications/Utilities/DiskUtility

Console – Allows user to see application logs in real-time

Can be found in: /Applications/Utilities/Console

Finder – Standard file viewer (similar to Windows Explorer)

Terminal – Terminal application which allows a user to send Unix based commands Can be found in:

/Applications/Utilities/Terminal

Kextstat | grep ATTO – Shows which ATTO Fibre Channel driver is loaded into memory (key info)

Apple System Profiler – System utility which will output a file with useful system info (processor type, RAM

installed, OS version, driver versions, application versions, logs, etc.)

Can be found in: Apple Menu



About this Mac



More Info

ATTO Problems?

Escalation Checklist

1. Computer Model:

2. Operating System:

3. OS Patch Level:

4. PCI or PCIe slot # and type (x4, x8, …):

5. ATTO driver version (from the Configuration Tool):

6. List of all of the devices attached to the ATTO HBA:

7. Did this configuration ever work?

8. Is this a new error that just started happening, or is this an error that has been around since the first use.

9. How duplicable is the error? Does the error occur sporadically/randomly, or can it be reproduced each

and every time?

Useful Logs to collect and escalate:

 Apple System Profiler Output (ASP)

 IOREG Output ( from IOREG Command)

 Dump of ATTOCelerityFCLOG and ATTOCelerityFCMPLog Utility when the issue occurs

 Terminal output with the following commands:

 Kextstat | grep ATTO

 Java – version

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Ibm SYSTEM STORAGE DS5000 Instrukcja Użytkownika Strona 28