Ibm Voluntary Community Assistance Network V-CAN Instrukcja Użytkownika Pobierz pdf (Strona 26)

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Voluntary Community Assistance Network (V-CAN)

V-CAN User Guide 26 [email protected].com

4.1

nts and Referral members will receive client support materials to post in their offices

d contain helpful

4.1.

s Points provide access to new application tools, like a computer for using the online

appl Access Points can serve the

cess Points). Access

Points c el of Access Point membership

l receive client support

to place by computers with online application instructions;

• Call Center Tip Stands to place next to phones with instructions for using the

toll-free number; and

• Posters, postcards, business cards, pens and magnets to post and distribute (see Referral

Member materials).

Figure 12: Access Point Materials

NOTE: The Internet Roll Menu and Call Center Tip Stand are double-sided in English and Spanish.

4. Client Support Materials

Client Support Materials Overview

V-CAN Access Poi

and distribute to clients. The client support materials are free to all V-CAN members an

tips when applying for and managing public assistance in the new system.

1 Access Point Materials

V-CAN Acces

ication, a phone for contacting the Call Center, or a FAX machine.

ublicized Acpublic (Publicized Access Points) or serve current clients only (Non-P

to one or more of the tools available. The levan provide access

depends on an organization’s clients and available resources. Access Points wil

materials, including:

• Internet Roll Menu

Internet Roll Menu

Call Center Tip Stand

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Ibm Voluntary Community Assistance Network V-CAN Instrukcja Użytkownika Strona 26