IBM CISCO R2E2 Instrukcja Użytkownika Pobierz pdf (Strona 19)

Chapter 3: Supported Reports and KPIs

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack 15

Reporter set tree

The Cisco IP Telephony Technology Pack provides the following reporter sets, which are listed as they appear in

the DataView Navigator tree structure:

AP Cisco VOIP Pack

Global Customer Reports

Call Detail Record

Cluster

Extension

K-Factor

Codec

Infrastructure

CallManager Server

PSTN Gateway

Interface

Device

DSP Card

Media Devices

Gatekeeper

Device

Interface

Perfmon

1 2 ... 14 15 16 17 18 19 20 21 22 23 24 ... 109 110

Netcool/Proviso 1
User Guide 1
Contents 3
Contents 4
Chapter 1: Introduction 5
Summary of Device Technology 7
Sources of Collected Data 9
Port for SQL Access 10
Prerequisites 12
Supported MIBs 13
Bulk input file formats 13
Bulk input file name 14
Bulk input file schema 14
Bulk adaptor design files 15
Overview 17
Reporter sets 17
Reporter set tree 19
Reporter set contents 20
Cluster Quality Resource 21
Cluster Quality Group 22
Cluster Utilization Group 22
Cluster IP vs Legacy Resource 23
Cluster Erlang-B Group 24
Extension 24
CDR Utilization Resource 24
CDR Quality Resource 24
Top 10 CDR Number of Calls 25
Top 10 CDR Number of Errors 25
CDR VoiceMail Usage Resource 26
Top 10 CDR Call Completion 26
Top 10 CDR Call Duration 26
CDR Quality Group 26
CDR Utilization Group 26
CDR Call Distribution Group 27
K-Factor 27
K-Factor Resource 27
K-Factor Group 27
Top 10 CDR K-Factor 28
Errors on Cluster by Codec 28
Infrastructure 29
Gatekeeper 32
Interface 33
Perfmon Active Calls Resource 34
Perfmon Active Calls Group 35
Perfmon Security Group 35
Perfmon Security Resource 35
Perfmon PSTN Resource 36
Perfmon PSTN Group 36
Perfmon MOH Resource 36
Perfmon MOH Group 36
Key performance indicators 37
Before you begin 49
Verifying resources 66
Appendix A: UBA parameters 67
INSTANCES 68
Description 71
Component 71
VOIP_CISCO_IPT.CCMINPUT.URI 72
VOIP_CISCO_IPT.CDRINPUT.URI 74
VOIP_CISCO_IPT.DESIGNFILE 75
VOIP_CISCO_IPT.INPUT_HOST 81
Appendix B: Template file 93
DB_USERNAME 95
Trademarks 100
SCOTTY Stack 103
BLT 2.4u 105
CMU-SNMP 1.14 105
UCD SNMP 4.2.5 106
Regex 1.1a 107
JDOM 1.0 107
Sieve of Eratosthenes 108

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